Frequently Asked Questions

You don't need to figure it out on your own. Our specialists provide guidance at every stage, answer all your questions, and gather the necessary information for you.

To find out, we carry out an initial audit with a site visit by one of our specialists. After inspecting the site, everything becomes clear. Based on our experience, a solar power plant can be installed on almost any roof or other open area. If conditions would complicate installation or raise safety concerns, the specialist will provide appropriate recommendations.

Yes, and you really should. Clients often aren't sure exactly what will suit them, so we offer several options. A technical manager will select different configurations that cover the customer's needs.

Of course — that's exactly why we carry out the audit and create a project. You'll receive a calculated forecast of generation output, with a minimal margin of error for weather conditions.

We can do that at the client's request. In principle, additional panels and inverters can be added to a solar power plant, and you can also purchase extra batteries to store energy.

Through our manager, you can apply for financing with one of our partner banks. We can also consider, on an individual basis, installing individual units gradually and paying for them in stages.

Depending on the complexity of the connection and the amount of equipment, installation can take anywhere from 1 hour to several days or even weeks.

Our installation crews, who will come to your site. They are our in-house staff, not subcontractors — so all questions are resolved directly with us.

If our crew handled the installation, this is unlikely. However, if an unforeseen situation does occur, contact us — we'll come and fix it. If the problem is a factory defect in the equipment, we'll replace the part with a new one.

We recommend at least once a year, though ideally every 6 months for peace of mind. After bad weather or if there was a risk of physical damage, you should call in specialists outside the regular maintenance schedule.

There are quite a few, so it's better not to attempt self-diagnosis. For example, careless handling of cables or an incomplete system shutdown can result in an electric shock. If you accidentally cause physical damage, you'll void the equipment warranty. Also, without specialized measuring instruments, identifying a hidden problem is extremely difficult. And we haven't even mentioned the risk of falling from height if the panels are mounted on a roof.

If you're our client, contact us directly and we'll send our own crew. Our specialists will determine which part or component needs to be replaced. You place the order — we deliver and install it.

Delivery within Kyiv and the Kyiv region is calculated according to the carrier's rates. Loading and unloading of the selected equipment is paid separately. Within Ukraine, delivery follows the postal carrier's rates. Please also factor in the cost of packaging.